NTT Global Networks Recruitment 2021 :
Job Title : NTT Global Networks is hiring for Customer Support Engineer/Technician, Mumbai
* Education : Any degree
* Experience : 3 to 6 years
Designation : Customer Support Engineer/Technician
Job location : Mumbai
Job type : Private
Position type : Permanent, Full time
Salary : As per Industry standard
Job Description :
* Able to contribute to the work group as a team player
* Experience working on Projects.
* Customer service skills including the ability to work with customers in completing their circuit/service installations
* Detailed understanding and working knowledge of IGP routing protocols including ISIS, OSPF, RIP, RIP v2, EIGRP, EGP-BGP
* Working knowledge of MPLS-VPNs (L3 and L2 VPNs), BGP and MPBGP, QOS, IPSec and other VPNs
* Working knowledge of Switching techniques: VLAN, VTP, STP, ISL / Ether-Channel
* Good understanding of OSI Layer 1 and 2 protocols
* Experience on Firewalls is preferred
* Thorough knowledge of provisioning circuits including working directly with circuit providers
* Responsible for implementing complete end-to-end Network Solutions for the customers
* Responsible for interacting with internal groups, vendors and customers to coordinate the timely implementation of customer networks and data services
* Responsible for the final installation of circuits and data services, to a great customer satisfaction”.
* Coordinate with internal Virtela groups, vendors/suppliers, and customers to implement customer orders in a thorough and timely manner.
* Manage the overall process of implementing complex, technical installations.
* Responsible for the final installation of circuits and data services to achieve high levels of customer satisfaction.
* Assist in developing processes and procedures for the final installation and turn-up of circuits and data services.
* Any additional task given to the incumbent from time to time based on business needs
How to apply for this job :
Apply ONLINE :
Click the below official link and follow the procedure, guidelines mentioned there.
Click here to visit official site
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